An expert system is a computer system that emulates the decision-making ability of a human expert in a specific domain. It uses knowledge representation and inference techniques to provide advice or solve problems within its area of expertise.
- Glossary > Letter: E
What does "Expert System" mean?

Use Cases
Medical Diagnosis:
Providing diagnostic recommendations based on patient symptoms and medical knowledge.
Customer Support:
Offering troubleshooting assistance for technical issues based on known solutions.
Financial Planning:
Advising on investment strategies based on economic data and financial rules.

Importance
Knowledge Integration:
Integrates and leverages expert knowledge to make informed decisions.
Consistency:
Ensures consistent decision-making based on established rules and expertise.
Scalability:
Can handle large volumes of queries and tasks without fatigue or variability.

Analogies
An expert system is like having a specialized consultant in your pocket. Whenever you encounter a problem or need advice in a specific field, you consult the expert who provides tailored recommendations based on their deep knowledge and experience.
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